NE Minneapolis

2112 Broadway Street NE,
Suite 195, Minneapolis, MN 55413

Coon Rapids

8770 Springbrook Dr. NW,
Suite 106, Coon Rapids, MN 55433
(612) 767 9917
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Billing

Our goal is to ensure your time with PRO Therapy is made as simple as possible by our team – and that includes billing. Your road to recovery can be complicated enough, so we’ve worked hard to make this process easy for you.
You may have questions regarding your bill, insurance or setting up a visit with us. We have listed some common questions and answers below for you that will help explain and provide additional information.

Don’t let the stress of billing and insurance stand in between you and a pain-free life. If your questions go beyond what we’ve detailed below, call us directly at 612-767-9917 or email us at contactus@protherapymn.com.

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Main interior and workout area

Frequently Asked Questions

What are your providers’ credentials?
Our therapists are fully licensed physical therapists. If you have further questions about specific staff, please visit our team page for full bios.
Do you take my insurance?
We are in-network and accept most major insurance companies. We also work with motor vehicle accidents and workers’ compensation.

We bill as a courtesy and verify insurance coverage, but it is ultimately the patients’ responsibility to be aware of specific co-pays, co-insurance, and deductibles at time of treatment.

What if I don’t have insurance?
You do not need insurance to be treated at PRO Therapy. Having both insurance and competitive self-pay options allows us to meet your individual needs.
Can I use my FSA or HSA account?
Flexible Spending and Health Savings Accounts are a great option for those looking to use pre-tax dollars to pay for physical therapy.
Do I need a doctor’s order or referral?
Your specific insurance requirements will depend on your individual insurance plan. It is important to check with your insurance company if you are unsure.

PRO Therapy does not require a referral or prescription since Minnesota is a direct access state. If you plan to pay out of pocket, you do not need a doctor’s referral.

When will I receive my first statement?
Billing statements will be sent out the 4th Monday of the month. Statements will be sent via mail and email.
How do I make payments?
Co-pays will be collected at the time of the appointment. Any outstanding balance can be paid when you receive your monthly statement. You may also inquire and or make a payment at any visit.
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See What Our Patients Are Saying

Read our reviews from other people like you who came to see the physical therapy team – and left much healthier and happier.
Excellent
PRO Therapy
Based on 316 reviews
See all reviews
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Outstanding experience working with Dr Salfer and the Pro Therapy team. Helped me overcome a longstanding injury that blocked me from running. Am back to regular 5Ks for the first time in almost a decade and feel fantastic! Dr Salfer is great at what she does and is super patient to answer questions and provide instructions on how to do exercises. Front desk team also couldn’t be nicer. Thank you!
Arman M.
Great place to go for quality care. Kelvyn is an excellent PT and had an answer to all my questions.
Johnnell L.
I love this place let’s start off with there communication the best when it comes to that and I feel comfortable with the environment I’m around. I feel like there getting the job done
Andrew K.
ashley M.
I’ve been dealing with plantar fasciitis for years and I thought there was no going back from the pain I felt all day everyday. Pro therapy has truly been a game-changer. From the very first visit, with Brooke she made me feel heard, supported, and hopeful. She took the time to explain my condition, tailored a treatment plan specifically for me and listen to the feed back from each visit to see what the next best thing was. Pro therapy staff been incredibly encouraging every step of the way.

The care I’ve received has been top-notch — professional, compassionate, and effective. I can already feel a huge difference in my pain levels and mobility. I genuinely look forward to my appointments because of how much relief I’ve gotten in just a handful of visits.

I Highly recommend pro therapy to anyone dealing with plantar fasciitis. They truly care about your recovery and go above and beyond to help you heal.
All in all, I am beyond satisfied with the care I’ve received with pro therapy
Greta H.
I was dealing with painful posterior tibial shin splints from running, and after just two StemWave sessions with Dr. Kevin Spahr, I noticed a significant reduction in pain. After the third session, I was running completely pain free! As a college athlete I've tried many recovery tools, but StemWave has been a game changer for me! The results were real, fast, and Dr. Kevin along with the the entire care team was knowledgeable, genuinely caring, and supportive! I would highly recommend StemWave for anyone struggling with inflammation or looking to speed up recovery! Being able to run without pain again was such a relief, and it truly meant the world to me!
Harrison E.
Started doing PT at PRO in April for some intense plantar fasciitis that I'd been experiencing for over a year and hadn't been able to remedy it on my own. Lily gave me a very effective Home Exercise Program to strengthen my arches & toes and did lots of great soft tissue / needle work in our weekly sessions. Two months later, my feet are feeling the strongest and most capable they've felt in a very long time and I can walk around & sleep without thinking about foot pain. I'd recommend PRO to anyone looking to deal with physical annoyances once and for all.
antonishia M.
Jennie is always pleasant and so helpful with any and all of my questions which makes me feel safe to come to her with anything. Dr. Kelvyn is my PT and he has been great to work with so far. Dr. Kelvyn listens to my goals and I’m excited for him to keep pushing me towards my goals of PT.
Karsten J.
I fractured 3 transverse spinal processes in November 2025 and had a C section baby 3 days later. I was in quite a bit of pain with very limited mobility, and about a month after the injury, started physical therapy to ensure I could heal well and run again. Dr. Lily helped me both heal and get my back moving again, as well as some pelvic floor exercises since even though I had a C section, I had pelvic floor pain after being pregnant. After a few months, we tapered off appointments and I have sucessfully been able to run, do yoga, lift weights, and return to normal daily life again with no pain! They were very conveniently located in NE Minneapolis near me, and had great scheduling availability. I'd go again!
Anne W.
Dr. Spahr and his team at PRO Therapy work together closely to provide state-of-the-art healing therapies that help people return to doing the activities they love best. The entire team, including the front office staff, exemplifies a model of care and professionalism that really stands out to me. I highly recommend PRO Therapy.
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