NE Minneapolis

2112 Broadway Street NE,
Suite 195, Minneapolis, MN 55413

Coon Rapids

8770 Springbrook Dr. NW,
Suite 106, Coon Rapids, MN 55433
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Billing

Our goal is to ensure your time with PRO Therapy is made as simple as possible by our team – and that includes billing. Your road to recovery can be complicated enough, so we’ve worked hard to make this process easy for you.
You may have questions regarding your bill, insurance or setting up a visit with us. We have listed some common questions and answers below for you that will help explain and provide additional information.

Don’t let the stress of billing and insurance stand in between you and a pain-free life. If your questions go beyond what we’ve detailed below, call us directly at 612-767-9917 or email us at contactus@protherapymn.com.

Main interior and workout area

Frequently Asked Questions

What are your providers’ credentials?
Our therapists are fully licensed physical therapists. If you have further questions about specific staff, please visit our team page for full bios.
Do you take my insurance?
We are in-network and accept most major insurance companies. We also work with motor vehicle accidents and workers’ compensation.

We bill as a courtesy and verify insurance coverage, but it is ultimately the patients’ responsibility to be aware of specific co-pays, co-insurance, and deductibles at time of treatment.

What if I don’t have insurance?
You do not need insurance to be treated at PRO Therapy. Having both insurance and competitive self-pay options allows us to meet your individual needs.
Can I use my FSA or HSA account?
Flexible Spending and Health Savings Accounts are a great option for those looking to use pre-tax dollars to pay for physical therapy.
Do I need a doctor’s order or referral?
Your specific insurance requirements will depend on your individual insurance plan. It is important to check with your insurance company if you are unsure.

PRO Therapy does not require a referral or prescription since Minnesota is a direct access state. If you plan to pay out of pocket, you do not need a doctor’s referral.

When will I receive my first statement?
Billing statements will be sent out the 4th Monday of the month. Statements will be sent via mail and email.
How do I make payments?
Co-pays will be collected at the time of the appointment. Any outstanding balance can be paid when you receive your monthly statement. You may also inquire and or make a payment at any visit.

See What Our Patients Are Saying

Read our reviews from other people like you who came to see the physical therapy team – and left much healthier and happier.
Excellent
PRO Therapy
Based on 322 reviews
Jacob H.
I worked with Dr Kelvyn on my ankle and he was excellent. Very attentive and good at changing/adding exercises as needed. He went above and beyond by adjusting my exercises to my desired activities. Extremely positive experience overall.
Alessia C.
I worked with Dr. Lily from January to July following a bad car accident and I can't recommend her enough!! From day one, she was incredibly friendly, supportive, and truly listened to what I was going through. She customized a workout and recovery plan that evolved with me every step of the way, making sure it suited my needs and progress.

She also introduced me to cupping and dry needling, both of which were completely new to me, and was extremely patient and reassuring, especially knowing I was nervous about needles. Thanks to her care and dedication, I’ve seen some improvement in my back, neck, and legs.

If you’re looking for someone who’s highly skilled, compassionate, and genuinely committed to helping you heal, Dr. Lily is the one to see! 🙂 Thank you!!
MaryAnn S
I have been a client of PRO Therapy since 2019 and each time I have received the best of care from the doctors I have seen. Every team member here cares about the individual and the best approach to healing. I try to deal with my pain issues with out drugs as much as possible and the care I receive from the therapists at PRO Therapy is the best. I highly recommend their services. Most recently I injured my right shoulder and arm from pulling weeds and waited too long to address the pain and limitations I was experiencing. The Stemwave non-invasive medical treatment that I have received in the past 3 weeks along with PT from one of the doctors has brought tremendous relief and is allowing me to get back to normal day to day activities. If you are looking for a clinic that treats you with respect and care as well as addressing your pain issues, don’t go any where else, PRO Therapy is your place!
Lindsay G.
My experience with Pro Therapy, and Dr. Lily Anderson was awesome. I had let my injury get to the point where it was disruptive not only to my training but daily life. Dr. Lily helped me set goals for each week, and I started to see improvement weekly! Now I have the tools and knowledge to maintain my recovery. So grateful for Dr. Lily and Pro Therapy.
Makenna S.
Dr. Lily was incredibly helpful in diagnosing and treating my knee pain! She was always so receptive to my feedback and incredibly accommodating to wherever I was at in my rehab journey. Her exercises and guidance have me pain-free after just a couple months, cannot recommend highly enough!
Sam H.
Lovely PTs! Easy to talk to professionals who know what they are doing and how to best help you. Scheduling appointments are very simple and they always send a reminder text the day before your appointment. Highly recommend!
N
Outstanding experience working with Dr Salfer and the Pro Therapy team. Helped me overcome a longstanding injury that blocked me from running. Am back to regular 5Ks for the first time in almost a decade and feel fantastic! Dr Salfer is great at what she does and is super patient to answer questions and provide instructions on how to do exercises. Front desk team also couldn’t be nicer. Thank you!
Arman M.
Great place to go for quality care. Kelvyn is an excellent PT and had an answer to all my questions.
Johnnell L.
I love this place let’s start off with there communication the best when it comes to that and I feel comfortable with the environment I’m around. I feel like there getting the job done
Andrew K.